D-BOX Connect Account Creation

Here are the high-level steps to complete your account creation:

• D-BOX Connect account creation
• HaptiSync Subscription purchase
• Activating your HaptiSync device and linking it to your D-BOX Connect account 

In your web browser, go to connect.d-box.com and click CREATE AN ACCOUNT

CREATE AN ACCOUNT

Fill in the required information, check the box to confirm you've read the Terms of Service and Privacy Policy, and click CONTINUE

PASSWORD SELECTION

Choose and confirm your password. Click on CONTINUE

Check your email for a verification link from D-BOX Connect.

EMAIL VALIDATION

In your email application, open the email from D-BOX Connect and click VERIFY YOUR ACCOUNT

Your web browser will automatically open and you will need to click CONTINUE

After clicking CONTINUE,  you will be redirected to the D-BOX Connect login screen.

LOGIN

Log in to your D-BOX Connect account using your email address and password.

PROFILE COMPLETION

After you log in, you will be directed to the Account Overview tab.

Click EDIT PROFILE to complete your personal information.

Please validate your first name, last name, email address and indicate your country and preferred language.

When completed, click CONFIRM.

SUBSCRIPTION

You can add a subscription to enjoy the D-BOX Coded Video mode to have access to haptic codes for over 2800 movies. To do so, click Subscriptions and then ADD SUBSCRIPTION.

Select the HaptiSync Subscription and click NEXT

You are now on the Billing & Payments tab.

Click EDIT to enter your billing address and credit card information as required, then click CONFIRM.   This is mandatory for credit card validation. 

-- > Note that a credit card is needed even when activating a free subscription with a promo code. It can be removed after the transaction is completed.

When completed, click CONFIRM to go back to the high-level Billing & Payments tab.

Validate the information and click NEXT. 

Validate the subscription and pricing information.

If you have a promo code, enter it and click APPLY.

If you entered a promo code giving a rebate on your subscription, you will be able to review your billing details (including the rebate if applicable) before confirming the transaction.

Click on CONFIRM.

Your subscription is now active.

HAPTISYNC DEVICE ACTIVATION 

You will need to link your HaptiSync device to your D-BOX Connect account.  Please follow the steps described in these 3 articles:

• If your HaptiSync device is a computer, you can link it either using the HaptiSync Center, the HaptiSync App or the Game Center
• If your HaptiSync device is a HaptiSync Hub or the D-BOX VIBE, you can link it using the HaptiSync App.