D-BOX Connect Account Creation

This articles explains how to create your D-BOX Connect account and add an HaptiSync subscription.

 

 

Here are the high-level steps to complete your account creation:

  • D-BOX Connect account creation
  • HaptiSync Subscription purchase
  • Activating your HaptiSync device and linking it to your D-BOX Connect account 
1.

In your web browser, go to connect.d-box.com and click on CREATE AN ACCOUNT

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2.

Fill in the required information.

Confirm you read the Terms of Service and Privacy Policy by clicking in the check box

Click on CONTINUE

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3.

PASSWORD SELECTION

Choose and confirm your password. Click on CONTINUE

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You will be invited to check your email.

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4.

EMAIL VALIDATION

In your email application, open the email from D-BOX Connect and click on VERIFY YOUR ACCOUNT

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Your web browser will automatically open and you will need to click on CONTINUE

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After clicking on CONTINUE,  you will be redirected to the D-BOX Connect login screen.

5.

LOGIN

Log in to your D-BOX Connect account using your email address and password.

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6.

PROFILE COMPLETION

After you log in, you will be directed to the Account Overview tab.

Click on EDIT PROFILE to complete your personal information.

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Please validate your first name, last name, email address and indicate your country and preferred language.

When completed, click on CONFIRM.

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7.

SUBSCRIPTION

You can add a subscription to enjoy the D-BOX Coded Video mode to have access to haptic codes for over 2500 movies. To do so, click on the tab Subscriptions and then click on ADD SUBSCRIPTION.

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Select the HaptiSync Subscription and click on NEXT

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You are now on the Billing & Payments tab.

Click on EDIT to enter your billing address. This is mandatory for credit card validation. 

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 When all the information is entered, click on CONFIRM.

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Click on EDIT to enter your payment information.

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Enter your credit card information.  Note a credit card is needed even when activating a free subscription (with a promo code).

When completed, click on CONFIRM to go back to the high-level Billing & Payments tab.

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Validate the information and click on NEXT. 

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Validate one last time the subscription chosen and the price associated. If you have a promo code, enter it here and click on APPLY and CONFIRM.

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Your subscription is now active.

8.

COMPUTER ACTIVATION 

You will need to link your HaptiSync device to your D-BOX Connect account.  Please follow the steps described in these 3 articles:

  • If your HaptiSync device is a computer, you can link it either using the HaptiSync App or the Game Center
  • If your HaptiSync device is a HaptiSync Hub, you can link it using the HaptiSync App.