Follow the steps below if you suspect that your system may be experiencing motion code synchronization issues.
| Step 1: |
There might be a problem with your motion code library. Please follow the corrective actions proposed by opening this link in a new window: |
| Step 2: |
You might need to adjust the tolerance. Please follow the corrective actions proposed by opening this link in a new window: |
| Step 3: |
Troubleshoot for audio issues. Please follow the corrective actions proposed by opening this link in a new window: |
| Step 4: |
Contact support and share with us the following information:
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