Troubleshooting tolerance issues

Step 1:

Set the optimal conditions for recognition by setting the film in its original language (usually English).

If the recognition does not work well in English, follow the recommended troubleshooting steps by opening the following links in a new window:

Step 2:

If the recognition works well in English, simply increase the tolerance when watching the film in a language other than the original. 

You can increase the tolerance through the D-BOX HaptiSync Application.