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Troubleshooting tolerance issues

Read the steps below to learn how to troubleshoot different tolerance issues that may occur while using your D-BOX haptic system.

Step 1:

Set the optimal conditions for recognition by setting the film to play in its original language (usually English).

If the recognition does not work well in English, follow the recommended troubleshooting steps by opening the following links in a new window:

Step 2:

If the recognition works well in English, simply increase the tolerance when watching the film in a language other than the original one.

You can increase the tolerance through the D-BOX HaptiSync app.