Common issues & resolution steps
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      1. Knowledge Base
      2. HaptiSync System (Home Theater)
      3. Common issues & resolution steps

      I am experiencing intermittent motion with my haptic system.

      Step 1:

      You might need to adjust the tolerance.

      Please follow the corrective actions proposed by opening this link in a new window:
      Step 2:

      Troubleshoot for audio issues.

      Please follow the corrective actions proposed by opening this link in a new window:
      Step 3: 

      There might be a problem with your motion code library. 

      Please follow the corrective actions proposed by opening this link in a new window: