Common issues & resolution steps
      Back to home
      1. Knowledge Base
      2. Home Entertainment
      3. Common issues & resolution steps

      Intermittent Haptic

      If you're experiencing intermittent haptic on your D-BOX haptic system, follow the steps below to correct the issue.

      Step 1:

      You might need to adjust the tolerance.

      Please follow the corrective actions proposed by opening this link in a new window:
      Step 2:

      Troubleshoot for audio issues.

      Please follow the corrective actions proposed by opening this link in a new window:
      Step 3: 

      There might be a problem with your haptic code library. 

      Please follow the corrective actions proposed by opening this link in a new window: