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Haptic System General Information
Documentation (guides, spec sheets, etc)
General information
Troubleshooting step-by-step
Common issues & resolution steps
System faults & alarms
- ACM Communication Lost Fault/Communication Fault
- Actuator Hard Fault
- Bridge Temperature Sensor Fault
- Command Overrun Fault
- Critical Actuator Fault
- Encoder Fault
- Motor Temperature High Fault/Sensor Fault
- Out of Bounds Fault
- Overcurrent Fault
- Overvoltage and Undervoltage Faults
- Overweight Fault
- Power Bridge Temperature High Fault
- List of Possible Haptic System Faults (Haptic Output Diagnostics Tab)
- Soft Actuator Fault
- Temporary Actuator Fault
- Travel Fault
Part replacement
D-BOX Software Suite
- HaptiSync Center (and Motion Core) - Release Notes
- Minimum System Requirements - HaptiSync Center
- Troubleshooting Motion Engine license issues
- Introduction to HaptiSync Center Status and Diagnostics (formerly D-BOX System Monitor)
- How Do I Find an Alarm Using HaptiSync Center?
- How To Record Logs with System Monitor Recorder
System Configurator
- D-BOX System Configurator documentation
- D-BOX System Configurator - Release Notes
- How do I upgrade my G2, G3 and G5 firmware ?
- How to change a D-BOX system's actuator type (model)?
- How to change the configuration of a D-BOX haptic system (G5)?
- How to change the configuration of a D-BOX haptic system (G2/G3)?
- How to reorder (or rearrange) a D-BOX G3 ACM using System Configurator?
- How to reprogram an ACM?