Home Entertainment
Documentation (guides, spec sheets, etc)
Device activation
- Get started - How to initiate your HaptiSync Hub?
- D-BOX HaptiSync Hub and D-BOX VIBE activation
- How to connect your haptic seat with a HEMC
- How to connect your haptic seat with a HaptiSync Hub
- How to connect your HaptiSync Hub or D-BOX VIBE to a tablet, smartphone, laptop or headphones?
- How to connect your HaptiSync Hub with a AV Receiver?
General information
- Get started - How to use the HaptiSync app?
- Functions related to the HaptiSync Hub button
- How to transfer the ownership of a haptic controller?
- How do I update the haptic controller to the latest software version?
- How do I upgrade from an HEMC to a HaptiSync Hub?
- What is the IEC plug lock insert?
- What are stabilization cups?
Functionalities
Common issues & resolution steps
- Basic troubleshooting steps for most common issues
- How to test your haptic seat
- How to calibrate/synchronize your seat with content
- List of possible haptic system faults (Home Theater Seats)
- Troubleshooting Audio
- Troubleshooting network issues
- Troubleshooting tolerance issues
- Troubleshooting using LED status (KAI-1P)
- Troubleshooting using LED status (HaptiSync Hub + G1 + KCA)
- Haptic Code Library not showing/updating
- Intermittent Haptic
- Error in the haptic effects
- Haptic code synchronization issues
- The movie I am playing is not recognized
- My haptic seat is making too much noise and/or vibrations