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Documentation (guides, spec sheets, etc)

• D-BOX VIBE Documentation
• HaptiSync Hub documentation
• HEMC documentation (archive)
• Series IV documentation (archive)
• SRP documentation (archive)

Device activation

• Get started - How to initiate your HaptiSync Hub?
• D-BOX HaptiSync Hub and D-BOX VIBE activation
• How to connect your haptic seat with a HEMC
• How to connect your haptic seat with a HaptiSync Hub
• How to connect your HaptiSync Hub or D-BOX VIBE to a tablet, smartphone, laptop or headphones?
• How to connect your HaptiSync Hub with a AV Receiver?

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General information

• Get started - How to use the HaptiSync app?
• Functions related to the HaptiSync Hub button
• How to transfer the ownership of a haptic controller?
• How do I update the haptic controller to the latest software version?
• How do I upgrade from an HEMC to a HaptiSync Hub?
• What is the IEC plug lock insert?
• What are stabilization cups?

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Functionalities

• D-BOX Coded Video Mode (HaptiSync Hub, D-BOX VIBE or HEMC)
• Adaptive Audio Mode (HaptiSync Hub, D-BOX VIBE or HEMC)
• FAQ - D-BOX Coded Video (HaptiSync Hub, HEMC or D-BOX VIBE)

Common issues & resolution steps

• Basic troubleshooting steps for most common issues
• How to test your haptic seat
• How to calibrate/synchronize your seat with content
• List of possible haptic system faults (Home Theater Seats)
• Troubleshooting Audio
• Troubleshooting network issues
• Troubleshooting tolerance issues
• Troubleshooting using LED status (KAI-1P)
• Troubleshooting using LED status (HaptiSync Hub + G1 + KCA)
• Haptic Code Library not showing/updating
• Intermittent Haptic
• Error in the haptic effects
• Haptic code synchronization issues
• The movie I am playing is not recognized
• My haptic seat is making too much noise and/or vibrations

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