How To Record Logs with System Monitor Recorder

Step 1:	Power off all ACM(s) or G5 Haptic Bridge(s) by disconnecting their power cords.
Step 2:	Open the D-BOX System Monitor Recorder from the D-BOX Utilities folder and let it run in the background.
Step 3:	Power on the ACM(s) or G5 Haptic Bridge(s).
Step 4:	Run the simulation or game software until the issue is reproduced.
Step 5:	Once the issue is reproduced: 1. Click Save Recording to save the recording file. 2. Click Take Snapshot. 3. Save both files using the default names to simplify the identification process.
Step 6:	Send both files by email to D-BOX Support.

If you’ve followed the troubleshooting steps for your issue and your D-BOX haptic system is still not functioning properly, please export logs to help the Support team diagnose and resolve the problem.