How to update the motion controller to the latest software version?


If you are looking for an update of the library (motion code), please follow the link below:

  • Motion Code Library not showing/updating

Software versions are automatically updated by the motion cotnroller. There are multiple services that are updated through this process, e.g. Motion Core, Motion Engine, Application HEMC. 

However, if the system is offline (power or wi-fi) for a long period of time, there might be multiple versions of the software to update. In this case, the process will potentially not update automatically and you will need to follow the steps below. 

Step 1:

Make sure the HEMC is well connected to the wi-fi network.

We strongly suggest to connect it directly (through a wired connection).

Step 2:

Reboot the motion controller :

  • Press the power button to power off your device
  • Disconnect the power cable from the device
  • Wait 5 seconds
  • Reconnect the power cable
  • Press the power button 
Step 3:

The software update process might take up to 30 minutes.

But it will also upload the latest motion code (library). We suggest you keep the HEMC connected up to 24 hours.