D-BOX Coded Video Mode (HaptiSync Hub, D-BOX VIBE or HEMC)

Premium haptic experience for D-BOX coded movies, TV shows, using audio synchronization.


If not already done, create your D-BOX Connect account and ensure you subscribe to an HaptiSync subscription to get access to haptic codes for more than 2,500 movies and shows.


Open the D-BOX HaptiSync app on your mobile phone or computer.



NETWORK CONNECTION (1st time only) - For the HaptiSync Hub or D-BOX VIBE

If not already done, ensure your HaptiSync Hub/D-BOX VIBE is connected to your Network.

If using a wireless Wi-Fi network:

  • Open the D-BOX HaptiSync app.
  • Press the Add button and follow the on-screen instructions.
  • Your mobile device needs to be connected to your Wi-Fi network.
  • You will need to know your Wi-Fi password.

If using your wired Ethernet network:

  • Connect a network cable to the ETHERNET port of your HaptiSync Hub/D-BOX VIBE.
  • Open the HaptiSync app.
  • The HaptiSync Hub/D-BOX VIBE should be detected automatically.

ACTIVATION (1st time only)

Make sure your computer is activated and linked to your D-BOX Connect account.

Also make sure that you see a recent "Last updated" date to confirm haptic library download.



When ready to watch a movie, go to the HAPTISYNC ENGINE section, select the HaptiSync Mode D-BOX Coded Video .


In this section, you can also open the List of D-BOX Coded Titles to validate if the movie you are watching was coded by D-BOX.


Go to the D-BOX CODED VIDEO CONFIGURATION section and select your Audio Source. 


NOTE: IN: Audio Line-in should be chosen only if your HaptiSync Hub/D-BOX VIBE/HEMC is connected directly to your Audio Source (AV Receiver or other).


In this same section, you can adjust the Haptic Delay Calibration and the Recognition Tolerance.

Haptic Calibration Delay:

  • External factors may influence synchronization delays (distance from your screen, sound transmission, etc.). We suggest calibrating your haptic system as described in next step.  Delay can be set between -200 to 200 milliseconds.

Recognition Tolerance:

  • Audio recognition tolerance can be set between 0 and 100 seconds. If a recognition failure occurs during the specified delay (foreign languages, ambient noise, etc.), the synchronization will be maintained and the haptic will not be interrupted. When pausing or stopping playback, the haptic will continue for the same number of seconds.

CALIBRATION (1st time only)

Open your browser and go to the D-BOX Haptic Experiences YouTube channel

  • Start the test clip and wait 30 seconds to confirm that everything works 
  • Start the calibration clip to verify that there is no unpleasant delay (optional)

Start your movie and wait for the audio synchronization to complete. Haptic should start within a minute after the movie begins.  You will see the movie title appear in the "Now Playing" section: