Troubleshooting using the KCU-1P LED status

This section covers the status LED located on your KCU-1P.

Once you plug the KCU-1P, the controller draws 48V from its power supply. The front STATUS LED illuminates as follow:


LED Status

Potential Cause

Corrective Actions

Off

KCU-1P is not powered

  • Make sure the power supply is properly connected.

Red

No USB connection is detected

  • Check that the USB cable is properly connected.
  • Make sure you have the latest version of Motion Core installed.
  • Make sure you are using the original USB cable provided with your controller.

Orange

Connected to the PC USB port. The unit is ready to operate.

  • Start your D-BOX compatible software or game.

Green

The device s operational and receiving motion date (or silence data).