Read the article below to discover the potential causes for the above-mentioned fault as well as the prescribed corrective actions.
Handling actuator cables and connections while the ACM is powered on could cause injury or death. This equipment operates under extremely high voltages. Always turn off the system power by unplugging ACM power cord before manipulating it.
You must ask D-BOX Support's authorization prior opening the main cover of an ACM. Opening the main cover of an ACM without formal authorization voids the warranty.
|Potential causes||Corrective actions|
ACM could have the wrong configuration (ex: 250lbs motor instead of 400lbs).
Could be a defective motor.