Presentation of the potential causes for the above mentioned fault and prescribed corrective actions.
Handling actuator cables and connections while the ACM is powered could cause injury or death. There equipment operate under extremely high voltage. Always turn off the system power by unplugging ACM power cord before.
You must ask D-BOX Support authorization prior opening the main cover of an ACM. Opening the main cover of an ACM without formal authorization voids the warranty.
|Potential causes||Corrective actions|
ACM could have the wrong configuration (ex: 250lbs motor instead of 400lbs).
Could be a defective motor.