System faults & alarms
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      2. Haptic System General Information
      3. System faults & alarms

      Motor Temperature High Fault/Sensor Fault

      Presentation of the potential causes for the above mentioned fault and prescribed corrective actions.

      Handling actuator cables and connections while the ACM, Haptic Bridge or Haptic Actuator is powered could cause injury or death due to the high voltage involved. Always turn off the system power by unplugging the ACM or Haptic Bridge power cord before handling any cables or connections.

      NOTE: Cooler Master Motion 1 gaming chair and D-BOX VIBE chair are powered by a G5 Haptic System.

       

      Potential causes

      Corrective actions

      G1/G2/G3/G5 Haptic System

      The motor temperature detector has failed or disconnected, or the temperature is too low.

       

      If the temperature shown is
      around 561 degrees, it may be
      a defective motor cable or temperature sensor.
      1. Make sure the haptic system is operating in normal operating conditions (room temperature).
        1. If the error persists, contact D-BOX Customer Support.