Common issues & resolution steps
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      2. Subscription (D-BOX Connect)
      3. Common issues & resolution steps

      Loss of password for D-BOX Connect

      Changing your password while logged out

      If you can't remember your password, you can reset it at any moment.

      Step 1: Go on the D-BOX Connect website.
      Step 2:

      Click on ''Reset Password''
      Step 3:

      Follow the online instructions.

      Changing your password while logged in

      Step 1: Go on the D-BOX Connect website.
      Step 2: Log in using your actual password.
      Step 3:

      Click on ''Change Password''.
      Step 4:

      Follow the online instructions.