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G3 Actuator Replacement

This article covers step-by-step instructions on replacing an actuator on a D-BOX G3 haptic system. Although many images below are of an ACM G3FLEX, the procedure remains the same for any G3 actuator replacement.

When servicing your ACM G3 or ACM G3 FLEX (installing, swapping or removing actuators), ensure that the equipment is completely unplugged from its power source. This is essential for your safety and to avoid any potential damage to the equipment.

Tools required

Phillips #2 screwdriver

Removal

Step 1:

Remove the screws and the actuator plate.

Remove and set aside the four (4) screws of the (T-shaped) center ACM plate from the access panel.

Removing Plate - G3 FLEX

Remove the two (2) screws securing the actuators and gently pull the actuator plates from the ACM.

Removing Actuator Plate - G3 FLEX

Step 2:

Disconnect the actuator connectors.

Each actuator is identified by a letter (A and B) and each actuator has two cables: a power cable and a data cable.

Identify both cables related to the actuator you wish to remove. Unplug both cables and remove the actuator from the ACM.

ACM G3 FLEX

ACM G3 FLEX Connectors EDIT 2

ACM G3

ACM G3 Connectors EDIT

Step 3:

Inspect the temperature sensor cable, located in the left corner of the ACM access panel.

The cable must not be damaged or show any signs of wear. If you see that the cable is worn or damaged, stop the procedure immediately and contact D-BOX Support. Continue if the cable is in good condition.

 Damaged Temp Sensor Damaged    Good Temp Sensor Cable EDIT

Installation

Step 1:

Reconnect the actuator connectors to the ACM.

ACM G3 FLEX

ACM G3 FLEX Connectors EDIT 2

ACM G3

ACM G3 Connectors EDIT

Step 2:

Install the actuator plate.

Position the actuator cable plate by aligning the mounting holes with the holes on the ACM.

Position the actuator cable plate by aligning the mounting holes with the holes on the ACM, ensuring that no cable is at risk of becoming pinched or crushed between the plates and the ACM.

Before inserting the left screw, gently pull on the temperature sensor cable until it is visibly not in the path of the screw, then secure the actuator.

ACM G3 FLEX Temp Sensor Cable

If (actuator plate) screws were provided with a replacement actuator, be sure to use them as they are shorter.

Use the Shorter Screws 2

Secure the actuator plate.

Removing Actuator Plate - G3 FLEX

Step 3:

Install the center ACM plate with the four (4) screws.

Removing Plate - G3 FLEX