D-BOX Coded Video Mode is compatible with computers, allowing you to experience immersive haptic feedback while enjoying over 2500 movies and series.
Question | Answer |
Message “No Seat Detected” showing in the HaptiSync app |
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Message "Capturing Audio" or "Silence Detected" showing in the HaptiSync app |
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Message “Audio Feed Lost” showing in the HaptiSync app |
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Message “Activation Required” showing in the HaptiSync app |
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Haptic not working when watching a movie coded by D-BOX |
Here are some possible reasons why your haptic device might not be working when watching a movie coded by D-BOX:
By following these steps, you should be able to troubleshoot and resolve any issues with your haptic device while watching a D-BOX coded movie. |
Content is not updating in the HaptiSync app (error 200 or 300)
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It should resolve itself within a few minutes. Here is a brief explanation of all error codes:
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Why do I need a D-BOX Connect account?
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D-BOX Connect serves as the central hub for managing all aspects of your D-BOX products. This includes your user profile, content subscriptions, and more in the future. Additionally, D-BOX Connect enables us to enhance the reliability of content distribution for a better user experience. |