Error in the motion effects

Are you experiencing an error or a problem in how the motion code is felt while trying to enjoy a movie or TV show? If so, please follow the recommended steps below.

Step 1:

Contact support and share the information about:

  • The movie title
  • The exact sceen (timeline) where you experienced the error
  • The description of the error
Step 2:

We will register the inconsistencies in our database and share with our haptic designer team. They will prioritise their efforts and hopefully address yours soon.