System faults & alarms
      Back to home
      1. Knowledge Base
      2. Haptic System (for simulators)
      3. System faults & alarms

      Critical Actuator Fault

      Presentation of the potential causes for the above mentioned fault and prescribed corrective actions.

      Handling actuator cables and connections while the ACM is powered could cause injury or death. There equipment operate under extremely high voltage. Always turn off the system power by unplugging ACM power cord before.

      You must ask D-BOX Support authorization prior opening the main cover of an ACM. Opening the main cover of an ACM without formal authorization voids the warranty.

      Potential causes Corrective actions
      This is a Hard fault; the faulty
      actuator is immediately
      deactivated to prevent damage
      to the ACM, and all other
      actuators go to the lowest
      position.
      1. Do a visual inspection to make sure nothing is blocking the actuator travel.
      2. Power off the haptic system, support the platform in order to gain access to the actuator piston and pull it out of its body slowly until the entire piston is out of the body and than slowly push it back in.
      3. If error persists, replace/repair the faulty actuator.
      4. If error persists, proceed with ACM replacement.