Presentation of the potential causes for the above mentioned fault and prescribed corrective actions.
Handling actuator cables and connections while the ACM, Haptic Bridge or Haptic Actuator is powered could cause injury or death due to the high voltage involved. Always turn off the system power by unplugging the ACM or Haptic Bridge power cord before handling any cables or connections.
NOTE: Cooler Master Motion 1 gaming chair and D-BOX VIBE chair are powered by a G5 Haptic System.
G1/G2/G3/G5 Haptic System
A new command was received by the Haptic Actuator while the previous command was not completed.
This issue is typically temporary and is expected to resolve itself after a period of time.
If you own a Home Theater Chair:
For any other products: