System faults & alarms
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      3. System faults & alarms

      Bridge Temperature Sensor Fault

      See the article below to discover the potential causes for a Bridge Temperature Sensor fault as well as the recommended corrective actions to fix it.

      Handling actuator cables and connections while the ACM, Haptic Bridge or Haptic Actuator is powered could cause injury or death due to the high voltage involved. Always turn off the system power by unplugging the ACM or Haptic Bridge power cord before handling any cables or connections.

      NOTE: Cooler Master Motion 1 gaming chair and D-BOX VIBE chair are powered by a G5 Haptic System.

       

      Potential causes

      Corrective actions 

      G1/G2/G3 Haptic System

      Corrective actions 

      G5 Haptic System

      This error may occur if you try to start the system when the temperature is too low.


      This error may also occur if there is a defect in the internal power bridge sensor.
      1. Ensure that your haptic system operates within a temperature range of 0 to 40°C.
      2. Check if the fan is working.
      3. Make sure there is enough ventilation around the ACM.
      4. If error persists, contact D-BOX Customer Support.
      1. Ensure that your haptic system operates within a temperature range of 0 to 40°C.
      2. Make sure there is enough ventilation around the Haptic Actuator.
      3. If error persists, contact D-BOX Customer Support.