Read the article below to see the see the potential causes for an actuator hard fault as well as to discover the prescribed corrective actions.
Handling actuator cables and connections while the ACM is powered on could cause injury or death. This equipment operates under extremely high voltages. Always turn off the system power by unplugging ACM power cord prior to manipulating it.
You must ask D-BOX Support's authorization prior opening the main cover of an ACM. Opening the main cover of an ACM without formal authorization voids the warranty.
Potential causes | Corrective actions |
This is a hard fault; the faulty actuator is immediately deactivated to prevent damage to the ACM, and all other actuators go to their lowest position. |
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