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Knowledge Base

Haptic System (for simulators)

Haptic System (for simulators)

Documentation (guides, spec sheets, etc)

G3 haptic system documentation

G2 documentation (archive)

SRP documentation (archive)

General information

Find the serial number (SN) on a G3 D-BOX haptic system.

How to connect a G3 haptic system?

Troubleshooting step-by-step

Basic troubleshooting steps for haptic systems

Troubleshooting using the KCU-1P LED status

Troubleshooting using ACM G3 LED status

System faults & alarms

Overweight Fault

Critical Actuator Fault

ACM Communication Lost Fault

Command Overrun Fault

Bridge Temperature Sensor Fault

Travel Fault

Actuator Hard Fault

Encoder Fault

Overvoltage/Undervoltage Fault

Motor Temperature High Fault/Sensor Fault

Out of Bounds Fault

Overcurrent Fault

Power Bridge Temperature High

Soft Actuator Fault

Temporary Actuator Fault

See more

Part replacement

G3 actuator installation/removal

Mechanic/Motor replacement

Captive Ending installation/removal

Actuator H-Bracket installation/removal

Motion System Configurator

How to change a D-BOX system's actuator type (model)?

How to change the configuration of a D-BOX haptic system?

How to reorder (or rearrange) a D-BOX G3 ACM using Motion System Configurator?

Motion System Configurator documentation

System Monitor

How to find the alarm using System Monitor?

Introduction to System Monitor

How to record logs with System Monitor